The purpose of this research is to compare the university foodservices with exterior restaurants, to investigate the fact regarding the use and the preference, to evaluate the expectation and the satisfaction of eaters, and to establish the foundation to improve the quality of the university foodservices.
2 women´s universities were chosen and 300 copies of survey were distributed to the students.
The data were statistically analyzed by SAS. The frequency was compared with the percentage by using Chi-square, and Spearman Correlation was calculated to see the correlation between the expectation and the satisfaction.
The results of this research are as below:
1) As students move to upper grades, have enough monthly allowance, have irregular dietary habit and have snacks often and spend much time on eating, and as the BMI index is low, the survey shows that students use exterior restaurants more frequently than the university foodservices.
2) Analysis of main factor in utilizing university foodservices and exterior restaurants is ´the taste´, ´the price´, ´the variety of menu´.
3) The survey also shows that the satisfaction is greater than the expectation for exterior restaurants while the satisfaction is not greater than expectation with the university foodservices.
4) The matters like ´more delicious-food´ and ´more various menu´ were pointed out to be improved.
|